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General conditions

General conditions

 These Terms are in force since 1 June 2020.

 

The contents of these Terms of Use are as follows: 

  1. Scope of the General Terms of Use
    1. Acceptance of the Terms of Use
    2. Changes to the Terms of Use
    3. Requirements for minors
    4. Interpretation of the Terms of Use. 
  2. Purpose: Web contents and services 
    1. About this Website
    2. Services offered
  3. Hiring
    1. Promotions and competitions 
    2. Newsletters 
  4. Cancellation and bookings
  5. The parties’ duties 
    1. Good faith 
    2. The Company's duties
    3. The User’s duties 
  6. Intellectual property rights on the contents, the website and contents created by users.
    1. Rights reserved and restrictions on creating links
  7. Term and right to termination 
    1. Term of the Terms of Use and of each service hired
    2. Removal from the system
  8. Responsibility: Disclaimer
  9. Miscellaneous 
    1. Cookies & Privacy Policy
    2. Customer Support
    3. Applicable Law

 

SCOPE OF THE GENERAL TERMS OF USE

This Website (hereinafter, the “Site”) is owned by Green Tropical Coast, S.L. (the “Company”) that is a Spanish company with registered address at Calle María Moliner, 3, Las Rozas de Madrid and with Corporate Tax Number: B-88560065

 

Acceptance of the Terms of Use

By entering as a user, browsing and using our Site and/or using our Services, you accept that you have read, understood and agree to the terms and conditions shown below (including the matters on privacy). Hereinafter, the “Terms of Use” or the “Contract”.

Changes to the Terms of Use.

The Company may change, alter, add or delete parts of these General Terms of Use at any time. Such changes will become effective after at least three (3) days from the first time they become public on the Site. In this case, we will publish the changes to the Terms of Use on the Site and will specify at the top of the page the date on which the new Terms of Use will come into force. If you continue to use the Site after we entered said changes, you will have accepted the new Terms of Use. If you refuse to observe these or future Terms of Use, do not use or access (or continue to use or access) the Site. It is your responsibility to visit the Site regularly to check if these Terms of Use have changed. For the purposes of this Agreement, the contents, products and services disclosed to the public through the Site and access to the Site will be jointly referred to as the “Service” or “Services”. Please bear in mind that the Services offered on this Site may also be regulated by their own Special Terms and Conditions and these will prevail over the General Terms of Use in the event of a conflict. Therefore, whenever you use contents or Services, you will be agreeing to be subject to the applicable Special Terms and Conditions. THEREFORE, PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION ON YOUR LEGAL RIGHTS, THE MEANS TO EXERCISE THOSE RIGHTS AND YOUR DUTIES. THESE TERMS OF USE INCLUDE SEVERAL LIMITATIONS AND EXCLUSIONS, AS WELL AS A CLAUSE ON THE SETTLING OF CONFLICTS THAT REGULATES THE WAY CONFLICTS WILL BE SETTLED. 

Requirements: minors

CHILDREN UNDER THE AGE OF EIGHTEEN ARE NOT ALLOWED TO REGISTER ON THE SYSTEM OR ACCESS THE SERVICE. This Site is only available to users over 18 years old. Under 18s are not allowed to register on this Site or use or access it unless they do so through a legal representative. Otherwise, it will be considered a violation of these Terms of Use. By using the Services or the Site, you represent and warranty that you are over 18 years old and you accept and agree to all the terms and conditions herein. Therefore, even if everyone can view the Site homepage and these Terms of Use, only users who meet this last requirement will be allowed to access the Service.

Interpretation of the Terms of Use.

These Terms of Use are the full agreement between you and the Company with regards to the use of the Site and Services and they replace any prior agreements between you and the Company with regards to the use of the Site and Services. Should the Company fail to exercise a right or enforce a right or clause herein, this will not be understood as a waiver of said right or clause in that specific case or in any other. Should a clause herein be declared invalid, the rest of the Agreement will remain in force in all other aspects. If any of the clauses herein is declared illegal, null and void or unenforceable for whichever reason, said clause will be excluded from the present Terms of Use without affecting the validity or enforceability of all other clauses. This Site is available in Spanish. These General Terms of Use are available in Spanish. In the event of a conflict of interpretation, the Terms of Use written in Spanish will prevail.

 

PURPOSE: WEB CONTENTS AND SERVICES

About this Website

This Site is a website that offers contents related to our hotels, services and promotions. The website is compatible with all browsers.

Services offered

Through this Site, the Company offers apartments that are available as a holiday rental as well as contents related to the different apartments owned by our Company, our promotions and how to hire our services. Furthermore, this Site offers a Newsletter service to keep the user informed of our latest news and promotions on the Granada Beach & Golf apartments.

HIRING

Through this Site you may access our Newsletter and Offers and Promotions for the Granada Beach & Golf apartments.

The process to register on the Site and accept these Terms of Use begins when the user registers to access the “News” section and for the Offers and Promotions. The Terms of Use apply to and are accepted for each specific offer.

Promotions

You may take part in the Offers and Promotions made available on this Website. The terms and conditions of each offer or promotion will be specified for each case.

There may be times when you have to use your Facebook or Twitter account to enter a Promotion. In this case, you will be able to register without having to enter your user data or password as you will be allowing Facebook or Twitter to share your user data with us. Nevertheless, Facebook and Twitter may ask for your user authentication details for their respective platforms.

To register, once you enter the Site through the Facebook or Twitter icon shown on the Site, a link to accept these terms and conditions and the cookies and privacy policy will pop up and you can then enter our Promotions directly and use the Site Services.

Newsletters 

To ask for information on our promotions and receive messages about our services, you must click “Newsletter” and fill in the user registration form.

Once you click this button, the system will display a form for you to enter your personal details (name, email address, country) into the appropriate fields. Once you have entered all your details, click “Send”. The registration system will show the details for you to check that they are right or, if necessary, to change them. The fields that need to be corrected will be marked in red and with an asterisk.

Once you have checked your details and corrected them when necessary, click “Send” and you will be automatically registered. REMEMBER THAT YOU MUST READ AND ACCEPT THE TERMS OF USE AND THE COOKIES AND PRIVACY POLICY, WHOSE LINKS APPEAR ON THE REGISTRATION PAGE, BEFORE CONFIRMING YOUR REGISTRATION FOR THE SITE.

If, once you have registered, you wish to correct or change the fields you have entered in your user profile, you must contact us by email: privacy@granadabeachgolf.com.

Cancellation and bookings

Rates valid for individual bookings only, not for groups or special events.

Rates and offers are subject to room availability and minimum stay conditions. Tax included.

Cancellation policy

You may cancel or change your booking at no extra cost up to 14 days before the check-in date. Then, 20% of the total rate will be charged at the end of said period.

The other 80% will be paid on the arrival date by credit card at the time of the online check-in. The total rate of the booking will be charged even if you fail to turn up.

Given the health crisis caused by COVID-19, cancellations due to the health crisis, such as lockdown, positive coronavirus cases, quarantine, etc. will be free up to 1 day before the check-in date.

Granada Beach & Golf takes all the necessary measures to ensure that the information displayed on the website is accurate and free of typos. If there were any mistakes of this kind, made unknowingly, we would correct them as soon as possible and provide the user with the information and options established in the current regulations.

 

THE PARTIES’ DUTIES

Good faith

In general terms, both parties agree to comply with these General Terms of Use and to observe special warnings or instructions set forth herein and to always comply with the laws, moral conventions and the standards of good faith, employing the appropriate level of diligence for the service hired. They will not use the Service in any way that could prevent or damage its usual operation, or the assets and rights owned by the Company, its suppliers, other users or third parties in general.

The Company's duties

The Company will strive to ensure that access to the Website is uninterrupted and free of errors. However, given the nature of the Internet, we cannot guarantee this completely. Also, access to the Website may be suspended or limited temporarily for its repair or maintenance, or to implement new tools or services. When possible, we will try to minimise the frequency and time of the limited access or downtime.

The User’s duties

Being a user of the Site does not only entail accessing services, it also entails making sure that it is used in accordance with the rules of courtesy and etiquette you would apply in real life.

The User is strictly forbidden to use the contents of the Services offered to carry out activities that may considered as illegal, unethical or contrary to public order. These forbidden activities include, among others, sending offensive, slanderous or threatening messages; illicit access to third-party computers (hacking); the spreading of Trojans, computer virus or software developed to cause damages (cracking) or to obtain data from computers. 

You must also accept the following duties: 

  • Use the Site in a diligent and correct manner.
  • Do not use the Site: (a) to carry out actions that go against the law, ethics, generally accepted moral conventions or the public order or (b) for purposes that are illegal, forbidden or may damage third-party rights or interests. The Company will refuse any liability for events that may derive from these actions.  
  • Do not use the Contents or Services in any way that may damage, render unusable, overload or impair the Site or prevent the users’ normal use or enjoyment of the Site and services.  
  • Do not alter or manipulate “copyright” mentions and other identifying data of industrial intellectual property rights owned by the Company or by the owners of contents added to the Site, as well as technical security devices, digital footprints or any other tools used to protect the contents.  
  • Do not assume a false identity to impersonate another person (e.g. an inexistent person).  
  • Our Services are only for personal use, not commercial use. Therefore, you may not resell, make deep-links, use, copy, monitor (e.g. spider, scrape), show, download or reproduce the contents, information, software, products or services available on our Website for commercial or competitive ends.  
  • If you register to receive news about our services or promotions or to work with us, you are agreeing to provide true and accurate details and to keep them up to date.  
  • Do not send any unwanted or unauthorised messages to a group of people.

 

INTELLECTUAL PROPERTY RIGHTS ON THE CONTENTS, THE WEBSITE AND CONTENTS CREATED BY USERS

Rights reserved and restrictions on creating links

All the contents on the Site or available through the Service, including designs, text, graphics, images, videos, information, apps, software and other files, as well as their selection and layout (the “Site Contents”) belong exclusively to the Company and its licensors, with all rights reserved.

No part of the Site Contents may be modified, copied, distributed, framed, reproduced, re-published, downloaded, shown, published, transferred or sold in any way or by any means, partly or totally, without the Company’s prior consent in writing. This, however, will not apply to your own User Contents (as defined below) that you legally publish on the Site. 

You are not allowed to upload or re-publish Site Contents on another Internet site, Intranet or Extranet, or enter the information into other databases or compilations. Any other use of the Site Contents is strictly forbidden. 

The use of the Site or the Site Contents in any way other than that specifically authorised herein, without the Company’s prior consent in writing, is strictly forbidden and will revoke the licence granted by virtue of this Agreement.

An unauthorised use may be a violation of the applicable laws, including laws on trademarks and copyrights, and the current norms and regulations on communications.

Unless otherwise stated herein, none of the clauses herein will be interpreted as granting a licence for the intellectual property rights, whether by legal impediment, implicitly or in any other way. This licence may be revoked with or without cause at any time and without prior notice. 

TERM

Term of the Terms of Use and of each service hired

The legal relationship derived from accessing and using the Site, as well as the Contents and Services on it, will remain in force indefinitely. Without prejudice to the above, this relationship will end as soon as the Site publishes new General Terms of Use.

Accessing and using the Website will imply that you fully accept and agree to the new terms and, therefore, the start of a new legal relationship.

Removal from the system

You can de-register from the System at any time. To do so, email privacy@granadabeachgolf.com, provide your user identity details and specify “Baja del Sistema” (De-register from the System) on the email subject. We will contact you immediately to cancel your account on the System.

RESPONSIBILITY: DISCLAIMER 

Users of this Site will use it at their own expense and risk. The Company will not be liable for any errors or omissions in the Site Contents or other contents which may be accessed from the Site.

 

MISCELLANEOUS 8.1. - Cookies & Privacy Policy PLEASE CHECK THE COOKIES AND PRIVACY POLICY of the Site (available from this “Privacy Policy” link). By using the Site or Services, you are accepting the disclosure of your details to companies in the same Group to which the Company belongs, as well as their processing by third parties. LIKEWISE, BY USING THE SERVICE, YOU ACCEPT THAT SOME OF THE DATA PROVIDED, DEPENDING ON THE NATURE OF THE SERVICE IN QUESTION, WILL BE MADE AVAILABLE TO OTHER USERS OR THE GENERAL PUBLIC. YOU ACKNOWLEDGE AND ACCEPT THAT ANY QUESTIONS, COMMENTS, SUGGESTIONS, IDEAS, FEEDBACK OR OTHER INFORMATION REGARDING THE SITE OR THE SERVICE THAT YOU SEND TO THE COMPANY (THE “INFORMATION SENT”) WILL NOT BE CONFIDENTIAL AND MAY BE USED BY THE COMPANY UNDER THE PROVISIONS OF CLAUSE FIVE ABOVE.

The Company will have exclusive rights, including all intellectual property rights, and may disclose or use, without restrictions, the Information Sent for whichever ends, commercial or otherwise, without having to secure your agreement or offer you any consideration in exchange for it; except for the removal of certain contents and/or your details by virtue of Clauses Four and Five herein.

Furthermore, we use cookies to improve the browsing experience and allow our systems to recognise your device and provide you with our services. For more information on the cookies used and how we use them, please CHECK THE COOKIES AND PRIVACY POLICY of the Site (available from this “Privacy Policy” link).

In any case, the user may set his/her browser to block the downloading of cookies files or to be warned at the time.

Customer Support

For any communications you are required to send to the Company under these Terms of Use or that you wish to send for whichever reason, please (i) email hello@granadabeachgolf.com.

Applicable Law

By visiting or using the Site or Services, you are accepting that the Spanish laws, regardless of the conflict of laws principles, will govern these Terms of Use as well as any disputes that may arise between you and the Company or one of its affiliates.